365 Day Exchange Policy

We are very proud to offer a 365 day exchange period. This means that even after 14 days, you are still able to return any unwanted items back to us within 365 days of your original purchase date for an exchange. However you (the customer) shall be responsible for the costs of returning the products, and for the delivery of the replacement products. If you've had a rethink about your bathroom design, or style, you have 365 days to let us know and we'll provide you with an exchange for your preferred items (of the same value or you can pay any difference to upgrade).

Similar to our 14 day money back guarantee, please ensure your unwanted items are returned:

  • Unused
  • Uninstalled
  • In a re-sellable condition
  • In the original packaging

Please see our terms and conditions for any exclusions.